Refund Policy

VeroApply sells credits as digital products. One credit generates one tailored resume or one cover letter.

If VeroApply consumes a credit but generation fails because of a platform or system error, that credit is normally restored automatically through the product’s credit restoration mechanism.

If you believe you were charged incorrectly or more than once by Stripe, contact support promptly with your account email and approximate purchase time so we can investigate.

Once a credit has been successfully used to generate a resume or cover letter, refunds are generally not offered simply because you change your mind, subject always to rights available under applicable law.

We do not automatically promise cash refunds for all unused credits. Requests may be reviewed individually where appropriate and subject to applicable consumer law.

Nothing in this policy excludes legal rights or remedies that cannot be excluded, including rights under the Australian Consumer Law where they apply.

Support: siidofficialacc@gmail.com